Tuesday, 3 February 2009

Your mum inadvertently uses your computer

A text for help

It was an SMS which was a half-panic text about his computer being infected by a virus and inquiring about what he had to do. Please can you advice? It ended, indicating a sense of calmness in the midst of the turmoil that could lose you your data in an instant.

Well, I hope my magnanimity in sharing this event is shared by my friend because it might well be my first real computer-usage related blog.

In fact, I really should have written much in this area since I wrote so much along these lines in my Masters programme and I do have 21 years of experience behind me.

However, stemming from a series of conversations with my friend about his computer and protecting himself from embarrassing situations, I have knocked up this little piece and it pertains mainly to Microsoft Windows systems.

If anything, it makes it safe for your mum to use your computer when you happen not to be around to prevent her seeing things she should not and you trying to explain yourself out of the impossible.

Updating an antiviral dosage

In times past you needed to protect your computer from viruses [PCHelpForum] [Wikipedia] [DirectoryM] that could destroy or mangle your data – you cannot scrimp on this – you MUST install an antivirus utility and always keep it up to date.

There are free offerings like AVG [AVG (Download)] or subscription offers from Symantec, McAfee or some other outfit, it is your first line of defence.

It is generally inexcusable to have an unlicensed operating system especially if you use the ubiquitous Microsoft Windows because its popularity lends to people finding ways to exploit its vulnerabilities – software is NOT perfect workmanship, it is generally a work in progress.

There are critical and security updates as well as service packs, you must always ensure your system is fully patched. Enable the reminders in your installed applications so you get informed when something needs to be updated – this also goes for drivers of devices installed in your system.

Pull up the drawbridge

People would always want to attack your system which is most probably always connected to the Internet, preventing that from happening requires that you enable your firewall [Wikipedia]. Your firewall is like a drawbridge with a sentry that check who goes there before allowing access.

You can make it more restrictive ask it to prompt for programmes trying to access the Internet which are not the usual email to Internet browser applications.

Your firewall must always be ON.

Gifts of suspect providence

So, they cannot get on your computer through the means of viruses or by your firewall and they try a Trojan horse [Wikipedia]. You visit a suspect site and inadvertently download some software or you receive a silly email that promises you a winning for a competition you did not enter – you double-click on some file and your computer grinds to a halt.

Meanwhile, the inadvertently installed programme is harvesting your usernames, passwords and even keystrokes then sending that information out to a computer where the malevolent can attempt to access your emails, bank accounts and do something so despicably evil with your personal details.

This is called malware [Wikipedia] and neither your antivirus application nor your firewall can handle this – you need a spyware [Wikipedia] remover and this is where Spybot – Search & Destroy [Safer Networking – (Download)] [AOL Video – (Tutorial)] is going to be your best friend.

What had happened was that a spyware programme masquerading as an antivirus toolkit needed an update had installed on his system and hijacked the Microsoft Security Centre giving the impression his antivirus was out of date.

Deceptive Antivirus

One look at the malware called Antivirus 2009 [SpyWare.com] [Wikipedia] leaves me both disgusted at the malevolent intend and impressed with the social engineering qualities the programme contains that the unsuspecting would have handed over all their information without knowing what had happened.

Through going to his Control Panel he was able to see that the Microsoft Security Centre was fine but being cloned and interfering with the normal operation of his system.

He downloaded Spybot – Search & Destroy which thoroughly searched through his system and completely removed every trace of the malware and any other suspect material.

Things you cannot share with mum

Finally, if you have been visiting places you cannot tell your mum about the built-in ability of Internet browsers to remove cached data would not suffice, it still leaves copious amounts of data that any smart guy can check to see where you have been as your face goes redder than beetroot.

To save your blushes you should get CCleaner [FileHippo (Download)] [YouTube – (Tutorial)] and run it regularly on your system – it rids your computer of any traces of where you have been, cleans your computer registry of obsolete or invalid data and offers a clean interface for removing applications.

These are not necessarily endorsements of the products mentioned but they are tools I have used for years to keep both myself and my computers out of trouble.

Maybe I should stick to writing my regular kind of blogs.

Thursday, 11 December 2008

To Victor Yagba

Basic analysis of a scam letter

Every once in a while I receive one of these amusing letters from Africa offering grand opportunities to make money or engage in some nefarious business activity.

At one time, I sent the email to the Nigerian Embassy in the hope that it would be investigated by our anti-graft agencies but I soon realised that the ambassador was more interested in painting us all in the worst light than tackling issues that besmirch the good name of Nigeria.

Anyway this email arrived this morning and I felt I needed to analyse the matter just to highlight how and why this is a scam and why it would be criminal to engage in any business with people who send you letters like this.

My comments appear in brackets inline in blue within the document.

The address

From Victor Yagba

[Maybe I would have been more impressed if it had come from the office of Victor Yagba but one should not pass judgement so soon and early in the reading of the letter]

Private and Confidential

Abidjan - Côte d'Ivoire.

My Dearest One,

[My Dearest One? A long lost beau or someone who does not know how to address a formal letter and hopes that flattery would butter up the dormant fool in me to part with my money]

It is my pleasure to contact you for a business venture which I and my junoir sister, Intend to establish in your country. Though I have not met with you before but I believe, one has to risk confiding in someone to succeed sometimes in life.

[In my country? He probably does not know what country I am in, besides, if you had not met me before, you cannot be so familiar with me and address me as dearest. I do not want to be kept in confidence by complete strangers but I think there is something fishy here.

Do you not have a spell checker to ensure that your junoir sister is properly represented as junior in your quest – in fact the correct usage is younger sister, not junior sister.]

Whose confidence

I am Victor Yagba, the only son of late Chief Fredrick Yagba, from Sierra Leone in west africa. My sources of your contact gave me the courage and confidence to rely on you.

[Nice to meet you Victor Yagba, I do not know you nor your father and none of my Sierra-Leonean friends would have offered my details to you for anything.

At least we have the courtesy to first contact a person before handing over their detail – it is just the honest and decent thing to do. West Africa could do with initial capital letters. You might have courage and confidence but that is a two-way street, have you wondered if I would have any courage or confidence in you? If I had any confidence it would in thinking you are a confidence trickster.

In the end, no respectable contact of mine that really knows me would ever give up my details to anyone without first informing me and obtaining my permission. Why did they not take up your offer and rather passed you on to me?

However, let us hear your story.]

Show me the money

There is this amount of FIFTEEN Million US Dollars ($15.000.000.00) which my late father deposited with a BANK in Abidjan Capital city of Cote d'Ivoire which he wanted to used for his political ambition in our Country before he was assassinated.

[I am sorry your father was assassinated but why would he put money for his political ambitions in another country other than the one in which he is planning to contest?

I am really surprised that he could have invested this money in some other worthwhile cause rather than in African politics, it probably suggests that the source of this wealth is unauditable or ill-gotten – interesting man your father was.

If he was that rich I am also surprised he was not able to hire good enough security detail to protect him and also how did he make such rotten enemies that they could only get even by killing him.

If you were to lay your hands on this money, what is to say those assassins would not come after you and in fact, they might also come after me.

It is a lot of money by any standards and enough for anyone to kill for given the right circumstances.]

Parent crook with crooked children

Now I and my junior sister have decided to invest this money in your country or anywhere safe enough outside Africa for security and political reasons.

[My younger sister and I have decided, well, have you?

If your father was investing in politics, I wonder where you and your sister might have acquired your business acumen from.

Your stupid father should have written a decent will and testament to take care of you in his afterlife, I would suppose he died intestate and there is probably a dirty scramble for his wealth.

I would even suggest you probably could not get your hands on the more tangible assets of your father having been edged out by other heavyweights that you are not going after this fantasy amount in some non-descript account in Cote d’Ivoire.

If you legitimately had access to this money, there would be no reason to engage a third-party to move it around.]

Investing in loss leaders

We want you to help us claim and receive this money which will be transferred to your safe bank account avoid any traces of the funds and to enable you plan for the investment in your Country. I will like to invest part of the money into these three investments in your Country but, if there is any other business that is better than my suggestion, I will be very glad to follow your advice.

1). Real estate

2). The transport industry

3). Five star hotel

[This is where you really show that you think I am an idiot or you are just plain stupid. Where have you been in the world in the last 18 months? Who is investing in real estate anywhere in the world today?

House prices are falling, commercial property is cheap as dirt, everyone is offloading their portfolios, even Dubai is slowing down on their fantastic developments.

Transport industry, like one of those ramshackle buses in Sierra Leone or what really? Road haulage, do you have any idea of what it takes to run a logistics business because that is what road haulage is all about and now with a paltry $15 million?]

You will not build a decent 1-star hotel with $15 million if you wanted one that would make you any money – the tourist industry is suffering already and in other places the prices have fallen so much it is impossible to be competitive.]

3 million smackeroonies

If you can be of an assistance to us we will be pleased to offer to you 20% Of the total fund while the balance will be invested by you. I await your soonest response.

[I can be of great assistance, find a good cliff in Sierra Leone and take a good running jump off it, make sure there are rocks below, you do not want to live through this tale again.

20% of the total fund is $3 million and I was almost tempted but if only you were just a little smart and knew what you were talking about, you might have had a chance. In fact, I do not get involved with shady unknown people for anything.

I’ll make you a better deal, I’ll take 100% of the total fund and have you and your sister committed to a sanatorium and corrective institution where hopefully in time you might become responsible members of society.

Now, I would have liked to reply but I cannot find a return address, looks like I have been blind-copied or something sinister so a public response might just suffice.]

Respectfully yours,

[I have no respect for you, your mission and your father or your ilk – you guys make me sick.]

Victor Yagba

[Finally, is this you on the 419 Scam [1] site? They say your message is an orphan scam, no wonder I cannot respond – I suppose that puts paid to this criminal scheme – Woe betide you and your kin.]

Source

http://www.419scam.org/emails/2008-09/04/00496214.2.htm

Saturday, 29 November 2008

The managers that damage your health

Bosses stamping on hearts

When I read the news story on the BBC that Bad bosses damage your heart [1], I thought, finally, someone has invested in some serious research to confirm what many already know but could not find an acceptable term for.

In fact, terms would probably be high blood pressure, stress or heart problems, but the causative issues which are work-related emanating from the bad managers at work never really factors into the ameliorating remedy.

Working for a sociopath

I had a nasty experience with that kind of manager just over 4 years ago when the sociopath who presented a most advanced multiple personality façade as he was able to convince his bosses that he was the best thing since sliced-bread whilst he treated his staff to being sliced like bread; he was a big fat bully.

In general, I am able to control my circumstances at work such that I refuse to allow the machinations of rotten managers to affect me beyond what I am able to endure as simply uncivilized behaviour.

In this case, I was hamstrung, my expert opinions were challenged without better views than the ability to bark out expletives; anytime he wanted to get anything done, he briefed the project managers against me; and when I asked for a reference to further my studies, he first suggested I did not have the aptitude for study and then specifically stated in the reference that no help financially or through giving time off would be offered by the company with regards to my study.

After the meeting where expletives were rained upon me, I decided I had had enough, obviously, my manager thought because I had a mortgage and some other responsibilities including with his being privy to certain sensitive aspects of my health I would be unable to make the bold move and leave the company.

Leaving and stressed

Sometimes, I fail to realise how fortunate, blessed and resourceful I have been, I fail to give myself enough credit for the things I have done – recently, I noticed that I have really been self-employed as an IT Consultant for 11 of the last 13 years, I suspect I might have been doing something right.

Well, I found a job and when I submitted my resignation, I was told anyone else could do my job and suffered even more horrible treatment that I took a whole week off before I lost my sanity. I could not understand how if I was leaving a job in weeks I could be under so much stress.

In fact, I had to complain to the CIO, the HR director and copy in the CEO to get some sort of behavioural adjustment from my manager.

These are managers of human beings

The core of the matter is that the culture of management is geared towards visions and missions, products and productivity gains without necessarily considering the humanity that brings about the success to the company.

The people are pushed, laboured and under extreme duress and in fear of their livelihoods that they yield to every direction bordering on slavery whilst allowing the atmosphere to affect them beyond the job into their lives and health.

These are supposed to be managers of human-beings first who happen to have goals to reach for the organisation which hopefully knows that it employs human-beings – flesh and blood who have feelings, goals, ideas, ambitions, loyalties and concerns.

A companionless manager

During that year, five of my colleagues in long term relationships broke up with their partners; my manager thought they were coping well because they buried themselves in their jobs. My view was that if things were so bad at home they would bring those problems to work and could mess things up further, especially in the completely de-motivating atmosphere they were working in.

However, for a manager who might only have been able to have a relationship if the partner wanted someone powerful rather than someone beautiful on the inside and outside, he probably was full of glee that many were becoming single.

Assess managers better

Managers have their purposes in organisations but I fear that there are not enough success assessment methodologies that review the manager beyond the ability to deliver regardless of how his underlings have been abused.

In the months after I left the company, 6 people resigned and even more moved on afterwards, one would have though the HR department would become suspicious as to why there was such attrition in a critical operational department but managers in that company were autonomous, infallible and almost omnipotent – rarely had a manager been sanctioned through internal grievance procedures.

I believe organisations have a duty to their workforce to foster healthy working environments and relationships whilst having a better assessment of their managers beyond their ability to meet some shareholder-dictated goals – if the people are your best asset then they should be managed by people who get the best out of those assets not ones who grind the assets into life-threatening conditions that make then eventually useless to the organisation.

It would appear, the staff have to start to document systematic managerial abuse against how it affects their health and chart how things deteriorate if they cannot walk away from their jobs for all sorts of reasons – eventually, they should be meant to prove or allude certain conditions to work-related stress and possibly particular managers.

No job is worth the stress

In the end, no job is worth the deterioration of my health caused by someone who cares not one iota for my well-being apart from being able to sadistically lord it over me with the feeling that I am trapped and have no other choices than be a slave of my circumstances.

Sources

[1] BBC NEWS | Health | Bad bosses may damage your heart

Other workplace stress related articles

BBC NEWS | Business | Bullying bosses 'rife across UK'

BBC NEWS | Business | Bullied workers suffer 'battle stress'

BBC NEWS | Health | Unfair bosses raise blood pressure

BBC NEWS | Health | 'Stress code' for firms launched

BBC NEWS | Business | Workplaces 'getting more stressful'

BBC NEWS | Business | Blood boils in UK workplaces